We're here to help! Contact us with any questions, feedback, or concerns. Our team is ready to assist you.
Call us for immediate assistance with orders, products, or general inquiries.
Primary: +234 703 741 2858
Secondary: +234 901 234 5678
Call NowSend us an email and we'll respond within 24 hours.
General Inquiries: info@toniviamakeup.com
Customer Support: support@toniviamakeup.com
Business: business@toniviamakeup.com
Send EmailChat with our support team in real-time during business hours.
Hours: Mon-Fri, 9AM-6PM
Response Time: Usually within 5 minutes
We offer nationwide delivery within 2-5 business days. Express shipping is available for Lagos customers (1-2 days). You'll receive tracking information once your order ships.
We accept returns within 14 days of delivery. Products must be unopened and in original packaging. Refunds are processed within 5-7 business days after we receive the returned items.
We accept Paystack payments (cards & bank transfers), bank transfers, and cash on delivery for Lagos orders. All online payments are secured with SSL encryption.
All our products are 100% authentic, cruelty-free, and sourced from reputable suppliers. We conduct quality checks on every batch to ensure you receive only the best.
Our customer service team is available Monday to Friday, 9AM to 6PM. You can reach us via phone, email, or live chat during these hours.
Subscribe to our newsletter to receive exclusive discounts, early access to sales, and beauty tips. Follow us on Instagram @toniviamakeup for flash sales.
Come experience our products in person at our flagship store in Lagos
123 Beauty Street, Victoria Island, Lagos, Nigeria
Mon - Sat: 9AM - 8PM
Sun: 11AM - 6PM
+234 703 741 2858
Free parking available for customers